Zenith Bank, one of Nigeria’s leading financial institutions, has fully restored access to its digital banking platforms following a successful upgrade of its technology infrastructure. This upgrade, which caused temporary disruptions to its electronic channels, was aimed at optimizing the bank’s service delivery and enhancing customer experience.

In an official announcement shared via its social media platforms on Thursday, the bank confirmed that all digital services have been reinstated, allowing customers to seamlessly access a range of online banking options. The bank expressed gratitude to its customers for their patience during the upgrade process and reaffirmed its commitment to delivering exceptional service through its revamped digital channels.

The statement reads, “We are pleased to inform you that access to our digital channels has been restored, allowing you to perform transactions conveniently via your preferred platform. We appreciate your patience during the IT infrastructure upgrade and sincerely apologize for any inconveniences you experienced.”

The upgrade, part of Zenith Bank’s broader strategy to enhance its digital capabilities, ensures that customers can continue to perform transactions smoothly and securely, while benefiting from cutting-edge financial solutions. The bank reassured customers that its new technology infrastructure will enable better performance and innovation in its digital banking services.

Zenith Bank also took the opportunity to remind customers to remain vigilant against fraudulent activities. The bank emphasized that it will never request sensitive information such as card details, PINs, or login credentials via phone, email, or SMS. Customers are advised not to respond to any suspicious messages requesting such details.

With the successful completion of this upgrade, Zenith Bank continues to strengthen its position as a leader in the Nigerian banking industry, offering advanced and reliable digital services for a superior customer experience.