Zenith Bank, one of Nigeria’s leading financial institutions, has reassured its customers of enhanced and seamless banking services following recent infrastructure upgrades. In a statement issued on Thursday, the bank apologized for disruptions experienced across its e-channels during the upgrade period, acknowledging the inconveniences caused.
The bank explained that the service disruptions were due to routine information and technology maintenance aimed at optimizing its service delivery. Zenith Bank emphasized its dedication to providing uninterrupted service, highlighting that maintaining 100% uptime is a priority for the bank.
In the message, the bank expressed its sincere apologies to customers and assured them that significant progress has been made in restoring normalcy. The statement also listed the available channels for transactions, which include Zenith Bank debit cards, the Zenith Bank mobile app, the internet banking platform, and Zenith Agents nationwide.
Zenith Bank encouraged customers to visit any branch for further assistance and provided contact details for inquiries, stating that the upgrades are intended to improve the overall banking experience.
The bank concluded by thanking its customers for their continued trust and support.