In a significant step towards enhancing transparency and fairness, the Nigeria Customs Service (NCS) introduced its upgraded e-auction platform on Tuesday, January 16, 2024. This initiative is in alignment with the guidelines set forth in the newly enacted Nigeria Customs Service Act, 2023, reflecting the agency’s unwavering commitment to efficiency and fairness in its operations.
The revamped platform, accessible at [https://auction.nigeriatradehub.gov.ng](https://auction.nigeriatradehub.gov.ng), represents an improved version of the previous portal, designed to provide equal opportunities for Nigerians to participate.
Since its relaunch, the platform has yielded impressive results, with 1137 bids, 1099 registered applicants, 652 successfully paid administration fees, 100 vehicles uploaded for auction, and 86 vehicles successfully bid and won.
Emphasizing the importance of prompt action, the NCS urges successful bidders to download their winning certificates through the provided link in the confirmation email. Winners are then required to present the certificate at the location of the goods, with the clearance process expected to be completed within seven days.
It is crucial to note that the auctions are periodic and open every Tuesday from 12 noon to 6 pm, providing the public with regular opportunities to bid for desired items.
For comprehensive details and guidelines on the e-auction process, interested participants are encouraged to visit the NCS website at [www.customs.gov.ng](www.customs.gov.ng). Any concerns or complaints can be directed to the NCS Helpdesk at 07037891156, operational from Mondays to Fridays from 9:00 AM to 5:00 PM.
Acknowledging occasional glitches reported by participants, potentially attributed to high traffic, the NCS reassures the public that its dedicated technical team is actively addressing the situation. The agency remains committed to transparency, accessibility, and public engagement through its revamped e-auction platform, ensuring a fair and efficient process for the disposal of seized and overtime goods.