The Lagos State Domestic and Sexual Violence Agency (DSVA) has introduced two technological innovations aimed at improving access to support services for survivors and mandated reporters. These initiatives align with Governor Babajide Sanwo-Olu’s administration’s commitment to providing holistic support and justice for victims of domestic and sexual violence.

The first initiative, Ask INU (I Need You), is a WhatsApp-based AI chatbot designed to provide immediate information and referrals. By sending a message to 0812 893 7058 on WhatsApp, users can access timely, confidential, and accurate information about available support services. This tool ensures that survivors and those assisting them are empowered with critical knowledge of the resources at their disposal.

Additionally, the Lagos DSVA has launched a self-reporting tool via the Domestic and Sexual Violence Case Management System (DSVCMS) at lagosdsvcms.org. Survivors and mandated reporters can securely submit key case details and upload crucial evidence, such as pictures, audio or video recordings, and medical reports.

The importance of this innovation is underscored by data showing that about 60% of survivors who originally had pictorial, documentary, or audio evidence of abuse either misplace it, delete it accidentally or voluntarily, or have their devices destroyed by abusive partners. With this portal, survivors can securely store and retrieve their evidence when investigations commence or whenever they are ready to seek justice.

Speaking on the development, Titilola Vivour-Adeniyi, executive secretary of Lagos DSVA, emphasized that these efforts demonstrate the agency’s commitment to leveraging technology to break the culture of silence, provide seamless access to support, and ensure perpetrator accountability.

With these innovations, Lagos State continues to lead in the fight against domestic and sexual violence, ensuring survivors receive the support and justice they deserve while actively working to prevent future occurrences.