• Wed. Jun 12th, 2024

Excellent Quality of Service Non-Negotiable In Telecom Industry, NCC’s New CEO Aminu Maida Emphasises

L-R: Chief Legal and Regulatory Officer/Company Secretary, Airtel Nigeria, Shola Adeyemi; Chief Executive Officer, IHS Nigeria Limited, Mohammad Darwish; Executive Commissioner, Technical Services, Nigerian Communications Commission (NCC), Ubale Maska; Executive Vice chairman/Chief Executive Officer, NCC, Dr. Aminu Maida; Executive Commissioner, Stakeholder Management, NCC, Adeleke Adewolu and Chief Executive Officer, MTN Nigeria, Karl Toriola, at NCC EVC’s interactive session with chief executives of telecom companies in Nigeria, in Lagos on Thursday ((November 16, 2023)

In a resounding address at an interactive session held in Lagos with industry leaders, Dr. Aminu Maida, the Executive Vice Chairman/CEO of the Nigerian Communications Commission (NCC), echoed the paramount importance of quality service provision within the telecommunications sector. Emphasizing an unwavering commitment to upholding standards, Maida stressed the necessity for industry-wide collaboration to actualize this imperative goal.

Speaking as his confirmation as the substantive CEO of the Commission was underway, Maida underscored the high expectations of telecom consumers, likening telecom services to utilities like water and electricity, demanding consistent functionality. “We need to really come together in the industry and deliver value to the customer,” he asserted.

L-R: President, Association of Licensed Telecommunications Operators of Nigerian, Gbenga Adebayo; Executive Commissioner, Technical Services, Nigerian Communications Commission (NCC), Ubale Maska; Executive Vice Chairman/Chief Executive Officer, NCC, Aminu Maida; Executive Commissioner, Stakeholder Management, NCC, Adeleke Adewolu; and President, Association of Telecommunications Companies of Nigeria, Tony Emoekpere, at NCC EVC’s interactive session with chief executives of telecom companies in Nigeria, in Lagos on Thursday (November 16, 2023).

Maida also highlighted the pivotal role of compliance to industry regulations, signaling a heightened focus on ensuring adherence and standards. “Compliance is a key area of focus for me. We owe it to ourselves to set the benchmark,” he remarked, emphasizing the need to raise the industry’s standards.

Addressing the critical issue of broadband, Maida acknowledged the urgency, emphasizing the need for increased investment and a reimagining of strategies, particularly focusing on state-level initiatives.

The CEO underscored the importance of aligning industry actions with national telecom development, calling upon industry CEOs to not just represent their shareholders but also to serve the nation. Acknowledging this consultative approach, industry leaders expressed their support, with ATCON President Tony Emoekpere and ALTON Chairman Gbenga Adebayo commending Maida’s proactive stance and commitment to engaging industry stakeholders.

Maida’s vision to drive collaboration, compliance, and service enhancement underscores a promising trajectory for Nigeria’s telecom landscape under his leadership.

Hyacinth Beluchukwu Nwafor

Hyacinth Beluchukwu Nwafor is a seasoned journalist and the CEO/Founder Belch Digital Communications, publishers of Hybrid News Nigeria.

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