• Fri. Feb 23rd, 2024


In a bid to bolster effective service delivery within the Nigeria Customs Service (NCS), the Comptroller-General, CGC Bashir Adewale Adeniyi MFR, urged newly promoted Comptrollers to prioritize streamlining operations and building trust with stakeholders.

This call came during a lecture delivered by CGC Adeniyi at the Ahmad Makarfi Conference Hall of the Nigeria Customs Command and Staff College (NCCSC) Gwagwalada, Abuja, on Tuesday, January 30, 2024, as part of the opening ceremony of the 2024 Comptrollers Retreat.

Highlighting collaboration, consolidation, and innovation as key agendas, CGC Adeniyi stressed the importance of fostering strong relationships with stakeholders and leveraging technology for improved customs operations.

He emphasized the transformative potential of technology, particularly in areas like artificial intelligence and machine learning data analytics, to enhance the administration’s efficiency and effectiveness.

Addressing the issue of smuggling, CGC Adeniyi underscored the significance of leveraging technology to combat illicit activities, citing the importance of safeguarding food security, especially in light of restrictions on rice importation.

Moreover, CGC Adeniyi reiterated the NCS’s commitment to trade facilitation and regional integration, emphasizing the need for valid scientific studies to inform policy decisions and advance economic prosperity across Africa, particularly in the context of the African Continental Free Trade Agreement.

DCG Sa’idu Galadima, Commander Training and Doctrine Command (TRADOC), commended the CGC’s commitment to equipping officers with the necessary skills and knowledge. He emphasized the importance of knowledge-sharing and collaboration among customs officers to enhance service delivery.

During the retreat, CSC Abdullahi Maiwada, the National Public Relations Officer of the NCS, presented on Stakeholders Management, Media Community, and Employee Relationship, offering strategies for effective communication and engagement with the public and the media.

The retreat provided a platform for newly promoted Comptrollers to engage in discussions and brainstorming sessions aimed at aligning their objectives with the innovative agenda set forth by the CGC.

Overall, the retreat underscored the NCS’s dedication to enhancing service delivery, leveraging technology, and fostering collaboration to achieve its mandate effectively.

Hyacinth Beluchukwu Nwafor

Hyacinth Beluchukwu Nwafor is a seasoned journalist and the CEO/Founder Belch Digital Communications, publishers of Hybrid News Nigeria.

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