In response to recent technical issues causing significant delays in cargo clearance at Tin-Can Island Port, Customs Area Controller Dera Nnadi mni has mandated extended work hours to address the backlog.

In a directive issued by Nnadi and sighted by our reporter, customs officers at the port will now work from 8 a.m. to 7:30 p.m., effective June 26, 2024, until the backlog is cleared following the restoration of the command’s ICT platform.

Nnadi’s decision aims to manage the anticipated surge in cargo clearance activities following the resolution of network disruptions. These disruptions were caused by a thunder strike that damaged the command’s network infrastructure, compounded by connectivity issues between the Nigeria Customs Service platform and the Nigeria Integrated Customs Information System (NICIS II) platform.

“The delays caused by the backlog are regrettable,” Nnadi stated. “Our priority is to ensure the swift clearance of cargoes at the mother port and bonded terminals to prevent congestion and additional costs for stakeholders.”

During a visit to the port on Friday, June 28, 2024, our reporter observed customs officers working beyond the usual 5 p.m. closing time, adhering to the new directive to mitigate congestion and avoid demurrage fees associated with delays.

This proactive measure reflects the commitment of the Nigeria Customs Service to maintaining efficient port operations and supporting the seamless movement of goods through Tin-Can Island Port.
Source: Journalng