The Association of Corporate Affairs Managers of Banks (ACAMB) has announced its third National Stakeholders’ Conference, themed “Building Bridges: Collaborative Solutions for a Trusted Banking and Financial Services Experience.” This significant event, focusing on customer service issues within banks and financial institutions, will take place on Thursday, May 30, 2024, at the Bankers House, CIBN, Adeola Hopewell Street, Victoria Island, Lagos.
ACAMB, which represents Corporate and Marketing Communication Professionals in Nigeria’s Deposit Money Banks (DMBs), aims to advance the interests of its members and enhance customer experiences within the financial sector. This year’s conference is set to encourage collaboration and dialogue among industry leaders, aiming to transcend competition and address shared challenges.
The keynote speaker will be Wale Abioye, Consumer Solutions Strategist and Advisor at KPMG, who will deliver insights on strategy and customer solutions. The event will also feature panels with notable industry leaders, including Oguche Agudah, CEO of the Pension Operators of Nigeria; Stephen Alangbo, Managing Director of Cornerstone Insurance; Virgine Nowak, Chief Customer Experience Officer of Access Bank; and Lande Atere, Chief Customer Experience Officer of First Bank. Sola Salako-Ajulo, a prominent consumer advocate, will represent financial services customers on the panel.
Hon. Justice B.B. Kanyip, Ph.D., President of the Industrial Court of Nigeria, will attend as the Special Guest of Honour. ACAMB President Rasheed Bolarinwa highlighted the conference’s importance, stating, “Our goal is to create an environment where stakeholders can share knowledge, address common challenges, and work towards a unified vision of trust and excellence in banking services.”
The conference is open to professionals in the banking and financial services industry, communication experts, regulators, policymakers, technology providers, analysts, and media representatives. Attendees will explore innovative solutions and strategies to address current and future challenges, fostering relationships that can lead to meaningful collaborations.
The annual ACAMB conference is a pivotal event for Nigeria’s banking sector, aiming to promote a more collaborative and trusted financial future.